Consumers can file a complaint on toll free number 1912
Chandigarh, September 5:
Power Minister Mr. Harbhajan Singh ETO said that 103 Nodal Complaint Centers have been set up across the state to redress the complaints of electricity consumers where they can register their complaints by calling toll free number 1912.
After reviewing the toll free number 1912 system, the Minister informed that the Punjab State Power Corporation Limited (PSPCL) is providing electricity supply services to about 99 lakh consumers across the state. He also said that PSPCL has more than 9000 dedicated employees/officers to redress the complaints of consumers regarding power supply. They work in 24-hour shifts, redressal of power supply complaints of power consumers distributed across 500 sub-division offices, said the Minister.
Mr. ETO further added that , a control room at the head office Patiala and five zonal level control rooms have also been established to monitor these complaint centers. He said that consumers already have the option of calling the toll free number 1912 or texting “No Supply” to 1912 to lodge complaints. He said that there is a mobile app for filing complaints on Android and IOS.
The Minister further stated that in an effort to make the complaint system simpler, PSPCL a new facility of supply complaints on missed calls has also been made available to the consumers. He said that electricity consumers of the state can lodge complaints by calling the toll free number 1800-180-1512. If the consumer’s mobile number is not registered with PSPCL, they are sent a link to lodge their complaint online. Once a complaint is registered from that mobile, the consumer is automatically registered with the 1912 customer management system.
The Power Minister further informed that more than 95 lakh complaints related to electricity supply, billing and metering have been resolved so far in the current year through this grievance redressal system. Feedback is also taken from the consumers regarding the complaint redressal to further improve this system. If the consumers are not satisfied with the redressal of their complaints, they can send an SMS with their comments to 1912 for automatic escalation of complaints. An artificial intelligence based system automatically reads the feedback given by the consumers and sends it to the concerned offices.
- Punjab Governor and Administrator UT Chandigarh , Sh. Banwari Lal Purohit inaugurates Allengers Gully Cricket 2024 Tournament Season 2Punjab Governor and Administrator UT Chandigarh , Sh. Banwari Lal Purohit inaugurates Allengers Gully Cricket 2024 Tournament Season 2. Punjab Governor and Administrator UT Chandigarh, Sh. Banwari Lal Purohit formally inaugurated the second edition of the Allengers Gully Cricket Tournament at Cricket Stadium Sector 16 Chandigarh today on Friday 26th July 2024. As many as 3600 young boys and girls aged between 14 to 18 years are representing 300 teams in this 17 days long tournament. The tournament is being organized by UT Cricket Association in collaboration with the Chandigarh Police. During the event, road safety videos were also shown to public so as to enhance road safety awareness. In his address, the chief guest, Sh. Banwari Lal Purohit praised the efforts of UCTA and its President Sh. Sanjay Tandon and said that this effort has created an excellent platform to connect deprived children with sports. He said that while the administration is making all efforts to curb drug addiction, the police is also leaving no stone unturned in this direction, meanwhile on the other hand, UTCA has also not been untouched in strengthening this campaign. He said that last year he was a part of this event and he …
- Haryana Vidhan Sabha Speaker launches tree plantation drive in MDC Sector-6Haryana Vidhan Sabha Speaker launches tree plantation drive in MDC Sector-6 Sh Gupta appealed to the people to plant at least one tree and pledge to protect it Sh Gupta directs HSVP to install a rain harvesting system within a month to resolve water logging issues in HEWO Park HSVP to install a board in the park displaying the names and contact information of key officials- Gupta Panchkula, July 15 – Haryana Vidhan Sabha Speaker, Sh Gian Chand Gupta, took forward his mission to promote greenery and reduce pollution in Panchkula by initiating a tree plantation drive in MDC Sector-6, here today. The event took place at the HEWO Society Park, where Sh. Gupta planted a sapling and urged residents to plant at least one tree and pledge to protect it.Organized by the Women Ministry Group, a collective of women from the Tri-city area, the drive commenced with Sh. Gupta lighting the traditional lamp. The group aims to plant as many trees as possible in the parks of MDC Sector-6 with active participation from local residents. Every person must plant a tree in the name of mother Sh Gupta said that on the occasion of World Environment Day on June …
- Punjab Governor & UT Administrator Sh. Banwari Lal Purohit inaugurates campaign to celebrate Silver Jubilee Anniversary of Kargil Vijay DiwasPunjab Governor & UT Administrator Sh. Banwari Lal Purohit inaugurates campaign to celebrate Silver Jubilee Anniversary of Kargil Vijay Diwas by planting a sapling at Raj Bhawan Plantation drive undertaken as a part of a series to commemorate 25th Anniversary of Kargil War Chandigarh, July 15: The Punjab Governor and Administrator, Union Territory, Chandigarh, Sh. Banwari Lal Purohit on the occasion of Silver Jubilee Anniversary of Kargil Vijay Diwas planted a sapling at the Punjab Raj Bhawan here today. Speaking on the sidelines of the function, the Punjab Governor said that this campaign will also give a boost to the ongoing tree plantation campaign ‘Ek Ped Maa Ke Naam’ (one tree for mother) launched by the Government of India under the leadership of Hon’ble Prime Minister of India, Sh. Narendra Modi. The soil for planting trees has been brought by the Jammu Kashmir Study Centre (JKSC), Chandigarh Chapter, especially from Bajrang Post, which was the starting point of the Kargil War. This was the place where Capt Saurabh Kalia Ji and his soldiers from the Jat Regiment, while on patrol in May 1999, were captured by Pak Rangers and attained martyrdom in a bid to take back the post. The …
- बौद्धिक अक्षमता वाले व्यक्तियों के लिए दो बसों को हरी झंडी दिखाई गईबौद्धिक अक्षमता वाले व्यक्तियों के लिए दो बसों को हरी झंडी दिखाई गई डॉ. अजय चाग्ती, चंडीगढ़ U.T. के चिकित्सा शिक्षा और अनुसंधान विभाग के सचिव ने आज गवर्नमेंट रिहैबिलिटेशन इंस्टीट्यूट फॉर इंटेलेक्चुअल डिसेबिलिटीज () सेक्टर 31-सी, चंडीगढ़ के परिसर में दो बसों, 52 सीटों वाली और 32 सीटों वाली बसों को झंडी दिखाकर रवाना किया। डॉ. ए. के. अत्री, प्राचार्य, मेडिकल कॉलेज और अस्पताल सह निदेशक, GRIID; डॉ. प्रीति अरुण, संयुक्त निदेशक GRIID और अन्य GRIID अधिकारी भी उपस्थित थे।
- THE MYSTERY BEHIND GANAPATI VESHA OF LORD JAGANNATHTHE MYSTERY BEHIND GANAPATI VESHA OF LORD JAGANNATH Ganapati Bhatta was an ardent disciple of Ganesha. Once he traveled all the way from Maharashtra to witness the Snana Yatra of Lord Jagannath. The Snana Yatra takes place on the full-moon day of Jyeshtha. When Ganapati Bhatta arrived at the Snana Mandapa, he did not find an elephant head on Lord Jagannath. He was terribly disappointed since he could not behold his favourite God. Lord Jagannath could gauge the feelings of the devotee. Disguised as a Brahman, the Lord met Ganpati Bhatta as he was leaving Puri in a state of dejection. The Lord persuaded him to visit the Snana Mandap in the evening.When Ganpati Bhatta reached there he was ecstatic to find Lord Jagannath with the head of an elephant looking exactly like Lord Ganesha. Since that day each year on the auspicious occasion of Deva Snana Poornima Lord Jagannath, Lord Balabhadra and Goddess Subhadra appear in Ganapati Vesha after taking bath at the Snana Mandap.THE MYSTERY BEHIND GANAPATI VESHA OF LORD JAGANNATH Ganapati Bhatta was an ardent disciple of Ganesha. Once he traveled all the way from Maharashtra to witness the Snana Yatra of Lord Jagannath. The Snana Yatra …
astrology Chandigarh News Choices Covid editor's pick Haryana News Headline Health News Highlight Himachal News India News Jammu&Kashmir latest jobs Mizoram North India News Panchkula News Panjab University Popular Punjab news Top Trendy What's New